Returns

RETURN OF WEB SITE PURCHASES

RETURN OF UNWANTED ITEMS

If, for any reason, you are unhappy with a purchase made through our web site, you may return it in its original unused condition within 14 days for a full refund. Cost and risk of return is borne by purchaser except for faulty or damaged items. If the returned item is found to be damaged or requires re-boxing then a rectification/re-boxing charge will be deducted from any refund. Please notify us before returning the item.

RETURN OF ITEMS FOUND TO BE DAMAGED OR ITEMS LOST IN TRANSIT

If you take delivery of a package and you find that the contents have been damaged in transit or is short delivered, you must sign for the item 'as damaged' and notify us within 24 hours of receipt. Return damaged item(s) to us within 7 calendar days for a refund or exchange. Please notify us of the damage before returning the item. Notification of non-delivery is required within 24 hours of expected delivery date.

RETURN OF ITEMS FOUND TO BE FAULTY 

If an item is found to be faulty, either on receipt or within its warranty period, you may return it for rectification (or, at our discretion, replacement). Please notify us before returning the item. All products have a 6 month warranty against faulty manufacture unless otherwise stated on the product information. IT IS YOUR RESPONSIBILITY TO ENSURE RETURNED GOODS ARE ADEQUATELY PACKED TO AVOID FURTHER DAMAGE OR LOSS.

Registered in England & Wales No. 8946643
VAT Registration No. GB 182482005

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